Mastering Peak Performance: Harnessing PEM for Organizational Success across Accounting and Business Leadership (ESEMEF265L01)

In an ever-evolving business environment, organizations face daily and long-term challenges, regardless of their size or maturity. The Performance Excellence Model (PEM), which forms the foundation of the National Quality Award assessment in the USA and around the world, offers a comprehensive and nonprescriptive framework to address these challenges. This professional development programme is crafted to equip accounting and business leaders to gain a deep understanding of PEM and its practical application in driving sustainable success for the organization.

Topics include:

• What is PEM: Understanding its role in helping organizations address challenges and achieve sustained success through proven leadership and management practices
• Core concepts: Exploring foundational beliefs and behaviours of high-performing organizations, such as visionary leadership, customer-focused excellence, and organizational learning
• PEM framework: Examining the seven categories that PEM is organized into, including Leadership, Strategy, Customers, and Operations
• Organizational maturity evaluation: Learning how PEM assesses leadership and management practices using four dimensions: Approach, Deployment, Learning, and Integration
• Continuous improvements: Discovering how PEM fosters cycles of improvement and innovation for better processes, capability, and results

​​Notice

This course operates under a learning management system (LMS) designed to enhance the learning experience. The course will be available to LMS-registered users within 24 hours. (Note: first-time user will receive an activation email shortly from no-reply@lmsmailbox.hkicpa.org.hk containing instructions to activate an LMS account.) The viewing period for the course is 180 days.

Offline enrolment form